Customer Support / Digital Marketing Intern

zowedo-admin

Internship
Singapore
Posted 1 year ago

This is a unique opportunity to join a startup from its first day!

Zowedo.com is a marketplace dedicated to personal services where vendors and customers enjoy the ease and convenience of transacting services online as any other goods. Our platform will be operational in November in Singapore. Join us for our big day and help us accomplish great things.

We are looking for a highly motivated candidate to support us for all customer facing activities of our marketplace. Working in close collaboration with experienced co-founders, you will assist us with our digital marketing and social media implementation and customer support activities. You’ll be given a lot of responsibilities and autonomy for the following tasks:

• Set up, configure and maintain customer support systems
• Help prepare and improve our standard operating procedures
• Answer customer queries and complaints
• Help set up and maintain digital marketing tools
• Prepare content for our social media marketing campaign
• Help select adwords and monitor their performance
• Help prepare customer acquisition KPIs

We are just getting started, so there is a lot to do. If you are motivated, you will have a unique opportunity to prove what you are capable of, while learning a lot about setting up a company from scratch.

Requirements:

• Fluent in English (written and spoken)
• Eligible for a work holiday program in Singapore (http://www.mom.gov.sg/passes-and-permits/work-holiday-programme)
• Engineering School – Master Degree
• Have excellent communication and inter-personal skill
• Able to work autonomously
• Good knowledge of Mac OS, Pages, Numbers, Keynote, Mail is a plus
• Good knowledge of photo and video editing softwares is a plus

General Information:

• Internship duration: 6 months – starting October
• Working hours: Monday to Friday, 40hrs/week, flexible working hours 8h30/10h30am to 5h30/7h30pm to maximise customer support coverage
• Office location: Singapore, central location, Dhoby Ghaut MRT station

If you are interested, please send your resume and a letter of motivation at jobs@zowedo.com

Job Features

Job CategoryCustomer Support, Marketing

Apply Online

A valid email address is required.
A valid phone number is required.